Rocstor Privacy Policy

 Effective Date: January 26, 2025

Last Updated: September 23, 2025

1. Introduction and Scope

This Privacy Policy explains how Rocstor, Inc. (“Rocstor,” “we,” or “us”) collects, uses, retains, protects, discloses, and transfers personal and non-personal data from visitors, customers, and users of Rocstor websites, mobile apps, digital services, and communications. It applies to all individuals whose data we process globally, unless stated otherwise in a jurisdiction-specific section.

This Privacy Policy does not apply to third-party websites or services that Rocstor does not control. By using our services, you agree to the terms of this policy and any applicable terms of service.

2. Definitions

  • Personal Data: Information that identifies, relates to, describes, or can be linked, directly or indirectly, with an individual.
  • Processing: Any operation performed on personal data including collection, recording, storage, alteration, or erasure.
  • Controller: The entity that determines the purposes and means of the processing of personal data.
  • Processor: The entity that processes personal data on behalf of the controller.
  • Consent: Any freely given, specific, informed and unambiguous indication of the data subject’s wishes.

3. Categories of Information We Collect

We may collect the following categories of data:

  • Identity Data – e.g., name, username, or similar identifier.
  • Contact Data – e.g., billing address, email address, telephone numbers.
  • Financial Data – e.g., payment card details.
  • Transaction Data – e.g., details about payments and purchases.
  • Technical Data – e.g., IP address, browser type, operating system.
  • Usage Data – e.g., information about how you use our website and services.
  • Marketing and Communications Data – e.g., your preferences in receiving marketing from us and your communication preferences.

4. Legal Bases for Processing (GDPR)

We process your personal information based on one or more of the following legal grounds:

  • Your consent.
  • The performance of a contract with you.
  • Compliance with a legal obligation.
  • Protection of your vital interests.
  • Our legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.

5. How We Use Your Data

We use your information to:

  • Provide and manage services, transactions, and customer relationships.
  • Improve, customize, and develop our services.
  • Send service updates, security alerts, and support messages.
  • Send marketing and promotional messages (if consented).
  • Analyze trends and gather statistics.
  • Prevent fraud and ensure data security.
  • Comply with legal obligations.

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our services. Cookies help us personalize content, analyze traffic, and serve advertisements. You may control cookies via your browser settings. For more details, refer to our Cookie Policy.

7. Sharing and Disclosure

We may share your data with:

  • Service providers and partners who process data on our behalf.
  • Regulators, law enforcement agencies, and authorities where required.
  • Affiliates and subsidiaries of Rocstor.
  • Third parties involved in business transfers such as mergers or acquisitions.
  • Other parties with your consent.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data.
  • Correct or delete your data.
  • Object to or restrict processing.
  • Withdraw consent at any time.
  • Lodge a complaint with a supervisory authority.
  • Request data portability.

9. Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

10. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, access controls, and regular audits.

11. International Data Transfers

Rocstor may transfer your data to countries outside your jurisdiction. Where applicable, we ensure safeguards are in place (e.g., SCCs or DPF participation).

12. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child without parental consent, we will delete it.

13. Your California and U.S. State Rights

If you reside in California or certain U.S. states, you may have rights under privacy laws including:
– The right to know what personal data we collect.
– The right to delete personal data.
– The right to opt-out of sale or sharing.
– The right to non-discrimination for exercising rights.

14. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be notified via our website or other communication channels.

15. Contact Information

If you have any questions or concerns, please contact us:

Email: privacy@rocstor.com
Mailing Address: Rocstor, Inc.
12979 Arroyo Street
San Fernando, CA 91340
USA